Issues Management
Experience and global insight to manage your most challenging issues.

Life happens
Life is what happens when you are making other plans. Even the most successful companies, the most groundbreaking and effective services and NGOs sometimes run into trouble. Perhaps an adverse event hits the headlines, or a trial delivers poor results. Or great performance gets derailed by a minor error with major repercussions.
It happens to the best of us.
When it does it needs expert handling.
We know from our experience that bad things happen to good people, and that when they do, they often happen without warning. They happen to large organisations and small. They happen in high risk projects and operations and day to day business. Being prepared for a crisis is one of the most effective steps an organisation can take when planning their communications.
Our experience
Issues management is one of Baird’s CMC’s strongest capabilities. We have experience across industry, governments and not for profits. We have handled product issues from supply to delivery. We have managed unintentional management and operational mistakes that could have cost successful businesses their reputation. We’ve enabled clients to minimise potential damage to reputation and shareholder value by helping them deliver an effective, timely and appropriate response.
Our team has over 20 years experience managing communication issues related to Sexual and Reproductive Health.

You need a crisis management plan as part of your communications strategy and you need it before life interrupts your planning.
If you haven’t got one built into your communications strategy we can help.
If you are dealing with a hot issue right now, we can help you respond in a way that minimizes the damage and protects your reputation.
- We have worked with clients across the world to deliver comprehensive communication strategies that include crisis planning and risk identification, and that build messaging and response platforms.
- We help clients respond effectively when they are on the front lines of crisis communications.
- We have worked as senior members of international aid organisations, directors of communications at multinational pharmaceutical and biotechnology companies, and strategic communications consultants.
